Santhosh M R | NamasteDev

Santhosh

M R

Tamil Nadu

Senior Frontend Engineer with 5+ years in SaaS, skilled in React and Ember.js, delivering consistent performance improvements and team leadership.

JavaScript

TypeScript

React.js

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About

Santhosh M R is a Senior Frontend Engineer with 5+ years of experience in developing high-scale SaaS applications. He has a proven track record in improving performance metrics for industry-leading CRM tools, specializing in React and Ember.js. Santhosh has successfully led multiple projects, reducing technical debt and boosting efficiency across platforms. His leadership extends to mentoring junior engineers and making impactful technical decisions. He is passionate about optimizing code and delivering seamless user experiences.

Work Experience

Freshworks

Senior Software Engineer – Frontend

Led multiple frontend projects, including redesigns, improving agent efficiency by 30%, and reducing technical debt by 40%. Mentored junior engineers and managed feature deployments.

React.js

January 2025

Present

1 yr 5 mos

Software Engineer – Frontend

Developed integrations and dashboards for Freshdesk, Freshchat, and Freshcaller, enhancing user experience and reducing technical debt by 30%.

React.js

JavaScript

April 2021

October 2023

2 yrs 6 mos

Projects

Ticket Details Page Redesign

Redesign of Ticket Details Page to improve agent efficiency by 30% using React.

React.js

Start: 2025-01-01

End: Present

Unified Dashboard

Built a unified dashboard integrating Freshdesk, Freshchat, and Freshcaller widgets.

React.js

JavaScript

Start: 2021-04-01

End: 2023-10-01

Education

Velammal College of Engineering and Technology

Tamil Nadu, India

Bachelor of Engineering - BE

September 2016 to May 2020

Achievements

Spot Award for Vamaship Marketplace Launch

Awarded for launching Vamaship marketplace on schedule, showing excellent project management and execution.

Dated: 2022-06-01

Exceptional Performer

Recognized for leading Freshsuccess EPIC as the sole frontend developer, delivering quality and timely solutions.

Dated: 2023-05-01