Santhosh M R

Contributions

Small steps, steady progress.

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Stats

Your learning journey, in numbers.

About

The person behind the progress.

Santhosh M R is a Senior Frontend Engineer with 5+ years of experience in developing high-scale SaaS applications. He has a proven track record in improving performance metrics for industry-leading CRM tools, specializing in React and Ember.js. Santhosh has successfully led multiple projects, reducing technical debt and boosting efficiency across platforms. His leadership extends to mentoring junior engineers and making impactful technical decisions. He is passionate about optimizing code and delivering seamless user experiences.

Work Experience

The work, the growth, and everything learned along the way.

Freshworks

Senior Software Engineer – Frontend
January 2025
-
Present
1 yr 10 mos
Led multiple frontend projects, including redesigns, improving agent efficiency by 30%, and reducing technical debt by 40%. Mentored junior engineers and managed feature deployments.
React
Software Engineer – Frontend
April 2021
-
October 2023
2 yrs 6 mos
Developed integrations and dashboards for Freshdesk, Freshchat, and Freshcaller, enhancing user experience and reducing technical debt by 30%.
React
JavaScript

Projects

Ideas turned into something real.

Ticket Details Page Redesign

Redesign of Ticket Details Page to improve agent efficiency by 30% using React.

React

Start: 2025-01-01

End: Present

Unified Dashboard

Built a unified dashboard integrating Freshdesk, Freshchat, and Freshcaller widgets.

React

JavaScript

Start: 2021-04-01

End: 2023-10-01

Education

The foundations of your journey.

Velammal College of Engineering and Technology

Bachelor of Engineering - BE

Tamil Nadu, India

September 2016 to May 2020

Achievements

Milestones that make your story yours.

Spot Award for Vamaship Marketplace Launch

Awarded for launching Vamaship marketplace on schedule, showing excellent project management and execution.

Dated2022-06-01

Exceptional Performer

Recognized for leading Freshsuccess EPIC as the sole frontend developer, delivering quality and timely solutions.

Dated2023-05-01